Ultimate Sports Fan Room Customer Service

Ultimate Sports Fan Room customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at thefanroom@ultimatesportsfanroom.com or call (316-210-5942) anytime. Please feel free to drop us a line to share your thoughts on the site - all comments are welcomed.

Return Policy:

Items must be returned in brand new condition with the original tags. Items returned without the original tags will have a 25% restocking fee deducted from the refund. Items that are returned soiled, stained, worn, washed or damage in any way will be immediately returned to the customer and no refund will be issued.

Two simple steps to return your product:

1) for a Return Authorization number. For your protection, packages shipped to our warehouse without a Return Authorization number will not be accepted and immediately returned to the sender.

2) Write the Return Authorization number on the outside of the package. Unless previously approved by Ultimate Sports Fan Room's Customer Service, all return postage is the responsibility of the sender.

Product Substitutions:

As products reach end of life cycle, manufactures will replace products with similar styles and makes. As long as styles, looks, makes, materials, fabrics, etc. remain very similar, we at Ultimate Sports Fan Room reserve the right to make subsitutions in order to fulfill customers order. If similar substitutions are not available, Ultimate Sports Fan Room will cancel the order and issue the customer a full refund.

Shipping Options:

Ultimate Sports Fan Room offers the following shipping services:

USPS
UPS
UPS 2nd Day Air
International
Wichita, KS (Local FREE Pickup)

Sizing Charts:

Mens (Chest) S 34-36; M 38-40; L 42-44; XL 46-48; 2X 50-52; 3X 54-56; 4X 58-60; 5X 62-64; 6X 66-68

Ladies (Size) XS 0-2; S 4-6; M 8-10; L 12-14; XL 16-18; 2X 20-22; 3X 24-26

Youth (Size) XS 2-4; S 6-8; M 10-12; L 14-16; XL 18-20; 2X 22-24